MOAs and Clinics

MediClaim is the ideal solution for MOAs in small or large clinics. Access and login credentials can be configured to suit your workflow.

You can arrange for one person to do all the billing for all clinic locations,  or each location can do its own, or you can group them any way you wish. Your head office can access any account by doctor or by location to confirm billing activity and payment advice reports from MSP. Accounts can be set up with location, fee code, and diagnostic code defaults to streamline the billing process.

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Why MediClaim and an EMR?

EMRs can experience downtime for service, updates or simply technical glitches. MediClaim keeps your billing separate to ensure claims are submitted in a timely manner and people get paid regardless of your EMR’s status. Patient data can be exported/imported to your EMR for continuity in patient tracking and record keeping. Custom API’s can fully integrate MediClaim and your EMR*

* Some conditions apply

Features & Benefites

  • Patients can be added with just a PHN number and date of birth
  • Claims are batched and submitted to MSP daily
  • Confirm patient MSP coverage with a single click
  • Fee Code and ICD9 lookup tables
  • Referral practitioners lookup tables for specialists
  • Real-time submission, refusal and remittance/payroll advice reports
  • Patient data can be exported/imported to your EMR for continuity in patient tracking and record keeping

Frequently Asked Questions

Medical Office Assistants (MOAs) can manage everything from patient lookup and claim entry to refusal tracking and report generation. With dedicated login credentials, they can streamline MSP/WCB/ICBC billing across multiple providers and locations.

Yes. MediClaim supports multi-site configurations. Clinics can assign separate billing defaults, fee codes, diagnostic tables, and permissions for each location and practitioner. Billing agents or MOAs can manage shadow billing, encounter records, and financial tracking effortlessly.

When claims are refused (usually within 24 hours), MOAs or billing agents can use the built-in rebilling tools to adjust and resubmit. Refusal reports are updated daily, ensuring claim recovery stays above 98%, a level most other systems struggle to maintain.

MediClaim offers comprehensive training, and most users feel confident within an hour. Ongoing support is available weekdays from 10 am to 3 pm. Additionally, MOAs benefit from billing guides, lookup tables, and expert help to ensure accurate and compliant claim submission.

MediClaim is updated in real-time with MSP fee schedules and coding rules. It supports multiple visits and duplicate service billing with submission codes (e.g. “D”) and note recording, helping staff bill properly for complex encounters.

Absolutely. We operate on locally-hosted servers in BC, no foreign clouds or data exports. Each MOA or clinic user gets a secure login with role-based access, and all data remains within provincial privacy standards.